Nowadays customers require fast and efficient self-service portals to satisfy their needs speaking of questions to answer or problem to solve. Salesforce’s Community Cloud platform provides solid solutions for all stages of sales and customer services processes.
Mobilize sales channels and make the deal faster. Connect your distributors, retailers and partners with Partner Communities. Give the power of customers to deepen their experience, share their feedbacks about your products or services or get in touch with each other at Customer Communities. Build a culture of employee collaboration in any devices with Employee Communities.
Outstanding results with Community Cloud:
+45% customer engagement